Notice Board

  • Covid Safe Plan Template and Guidance

    Read the latest advice to preparing your Covid Safe Plan using our documentation and template:

    Download our Covid Safe Plan Template | Download our Covid Safe Plan Guidance

    You can also watch our Covid Webinar Session here.

  • Dealing with COVID-19 in rooming houses

    RAAV has been producing a number of information bulletins for its members during the Coronavirus outbreak. A number of these have been included on the website to keep rooming house operators informed. These include:
    • A response plan for rooming house operators and residents
    • A suggested information request for visitors to rooming houses
    • An example of a rooming house operator's response to a request for rent reduction
    • Cleaning and disinfecting to reduce COVID-19 transmission
    RAAV will update the following PDF regularly as the Government issues new requirements to follow:

    Click here to view English PDF

    Click here to view Arabic translation PDF

    Click here to view Simple Chinese translation PDF

    Click here to view Malay translation PDF

    Click here to view Thai translation PDF

    Click here to view Vietnamese translation PDF

  • Amendments to Residential Tenancies Act deferred

    At the end of March RAAV advised Consumer Affairs Victoria that the current environment caused by COVID-19 is placing significant pressure on rooming house operators to provide their high level of day to day operations to support their residents. RAAV requested that the Government should consider deferring the implementation of the amendments to the RTA and allow the statusquo to remain in place.

    We are pleased to advise that the Victorian Parliament has passed the Emergency Bill COVID-19 Omnibus (Emergency Measures) Bill 2020. This is a lengthy (296 page) bill which includes the deferral of the Amendments to the Residential Tenancies Act (RTA) until 1 January 2021.

    In our representations to the Government, we commented that with the restriction on convening meetings in the current environment, we were concerned that we will not be able to conduct face to face information sessions with RAAV�s members about the amendments to the RTA. Educating the rooming houses operators about the amendments to the RTA will be a key requirement for RAAV before they come into effect.
  • Centrepay changing rent deduction process from Centrelink payments

    RAAV has been communicating with Centrepay over the last few weeks discussing changes which they will introduce on 1 July 2018 and two of RAAV's Committee met with senior Centerlink officers who oversee Centrepay.

    These are important changes which will affect members who take advantage of having rents deducted from tenants' and residents' Centrelink payments.

    The major change is that the Centrepay SA325 deduction authority and fax line will no longer exist. Centrelink will soon make a similar replacement form available to participants. All participants will be granted update access via their DAPA account (online Deduction and Payment Application for Centrepay).

    Where participants do the DAPA update themselves, participants will have to collect and store written authorities. Participants must keep signed deduction authorities for 2 years for all DAPA updates.

    During the meeting, it was mentioned by Centrelink that operators would be able to obtain verbal authority from the client to establish a deduction on their behalf. Centrepay is developing a simple script for this.

    Overall, RAAV believes that this will be a positive change in the way Centrepay functions.

  • RAAV launches new student accommodation best practice program

    The feedback obtained whilst compiling the section on Student Accommodation in the Rooming House Best Practice Handbook has indicated that RAAV has a major role to play to raise the awareness of best practice and compliance with the minimum Rooming House Standards in the student accommodation sector.

    Education providers have stated that there is a need for RAAV's student accommodation project and say that RAAV's program will be valuable in lifting the standards of the accommodation providers and contribute to improving the wellbeing of the students who do not reside on campus.

    RAAV's program includes general information sessions, briefings and workshops with off-campus accommodation staff at universities, colleges and other bodies to identify RAAV's program and the assistance which RAAV may provide. These functions and the availability of special material on Student Accommodation are important to raise awareness and participation in RAAV's program.

    General information sessions will be held with the major education providers. Assistance will be provided to smaller education facilitators to host "Mini Information Sessions" for rooming house operators in their area.

    Click here to view PDF

  • RAAV has been requesting changes to the disability access provisions...

    RAAV has been requesting the Federal Government for a couple of years to remove class 1b rooming houses from the disability access provisions.

    A reply was received last year from Senator Sinodinos, Minister for Industry, Innovation and Science in response. Our request was declined. This matter will be reviewed by the Government in a Regulatory Impact Assessment and RAAV will be consulted. Our input will be considered at the next 5 year review.

    As yet, no further communication has been received from the Government and we are following up this important matter at both Federal and State levels.

    Disability Access Submission...

    Response to report on disability access in buildings...

    Sinodinos reply...

  • Rooming house licensing introduced

    A new rooming house operators licensing scheme, established under the Rooming House Operators Act 2016, came into effect on 26 April 2017. All existing rooming house operators (except those that are registered housing associations or housing providers) must apply for a license by 24 August 2017 in order to continue to legally operate their rooming house(s).

    More information on the rooming house licensing scheme is available on Consumer Affairs Victoria website:

    Downloads of key Information on the new licensing scheme are available in the Rooming House Operators section in following languages: English, Arabic, Simplified Chinese and Vietnamese.

    Access the following link for a summary of the key matters covered by the licensing scheme:

    Click here to read or download

    Consumer Affairs Victoria (CAV) conducted information sessions for rooming house operators on April 1 and April 5 2017 to explain the new licensing requirements. CAV's slides which were used during the presentations are attached below. Please click below to download these slides.

    Click here to read or download

  • RAAV's video comments on important licensing questions

    RAAV has produced a video which comments on some important questions raised by members about the Rooming House Operators Act (2016). The video uses a relaxed "fire side chat" format by two of RAAV's Committee members.

    If you do not have a Facebook account and do not want to start one, simply just click 'not now' on the pop-up.

  • Multicultural Education Program

    key project in 2016/17 financial year has been producing the Legal Obligations brochure in Chinese, Vietnamese and Arabic as well as in English languages. The aim of the project is to educate multicultural rooming house operators about best practice, highlighting ethnic considerations for their residents and the operators' legal obligations.

    The first brochure outlines the legal responsibilities of rooming house operators.

    These brochures can be downloaded on the Important 'Legislation and Useful' links page.

    A second brochure will cover cultural considerations for these groups.

    A prime audience for this promotion is municipal councils, universities and colleges and unregistered rooming houses that house international students studying in Victoria. Electronic copies of the translated brochures are available from RAAV.

  • Residential Tenancies Act being reviewed

    Consumer Affairs Victoria is undertaking a comprehensive review of the Residential Tenancies Act (1997). RAAV has participated in a stakeholders group during 2016 which reviewed various options being considered. The review is expected to take another 12 months before it is completed.

    You may access Executive Summaries of RAAV's submissions to the options papers circulated by CAV through the following link:

    Click here to read or download

    And the - Response by the Registered Accommodation Association of Victoria (RAAV) to Consumer Affairs Victoria Options Paper for the Review of the Residential Tenancies Act - here:

    Click here to read or download


  • RAAV's rooming house best practice program

    RAAV's program receives funding form Consumer Affairs Victoria to implement a best practice program for the rooming house sector.

    The funding enables RAAV to produce and promote the Rooming House Best Practice Handbook which includes a special section on rooming houses for students. Another major program conducted by RAAV is to hold information sessions hosted by municipal councils, education providers and rooming house operators who cater for students, disadvantaged and vulnerable residents and tenants.

    See the items below for more details.
  • 3rd edition of rooming house best practice handbook now available

    The 3rd edition of the Rooming House Best Practice Handbook is available from RAAV. .

    This edition is available on line or by requesting a copy from RAAV. Contributions have been made by key rooming house operators and stakeholders and new material includes a section on student accommodation, more information about fire safety, dealing with mental illness, more items to consider for the house rules and crime in rooming houses as well as additional information on subjects covered in the first two editions.

    Click here to read or download a copy of the handbook


  • New case studies

    Click here for new items in Case Studies... - dealing with mental illness, crime in rooming houses, additional draft house rules, more on fire safety
  • RAAV arranges competitive insurance for rooming houses

    RAAV has been actively negotiating competitive insurance rates for rooming houses for its members. If you are having difficulty obtaining insurance and are not a member of RAAV and would like to learn more about this important matter, please phone RAAV's Secretary Keith Stubbs on 0412 008 996.

  • New Rooming House Standards

    From 31st March 2013, rooming house owners and operators must comply with minimum standards set out in the Residential Tenancies (Rooming House Standards) Regulations 2012. These standards relate to privacy, security, safety and amenity in rooming houses.

    The draft Standards circulated by the Department of Human Services came under significant review by Stakeholders in the rooming house sector. RAAV made a 30 page submission to the Department on the Regulatory Impact Statement (RIS). A summary of RAAV's response to the RIS can be accessed by the link below.

    The outcome is that fourteen new Regulations have been gazetted. RAAV supported five of the new Regulations as they arose from the Rooming House Standards Task Force Report in 2009 on which RAAV was represented. RAAV also supported six other Regulations but recommended that they be reviewed further.

    However, a number of the proposed Standards went beyond the scope of issues considered by the Taskforce and RAAV stated that they would have had serious operational consequences and financial viability for registered rooming houses if they were implemented in their original form.

    RAAV is pleased that significant changes were made to five draft Regulations after these consultations with DHS. These Regulations are locks on residents' doors, locks on entrances, kitchen facilities, dining facilities and power outlets in residents' rooms.

    N.B. The Standards were Gazetted on 27th February 2012 and must be implemented by rooming house operators by 31st March 2013.

    Click here to read RAVV's summary of the new standards

  • Disability Access Concerns

    RAAV continues to express its concern about the effect that the new Disability Access Provisions are having on the viability of the rooming house sector.

    RAAV has made representations to the Australian Human Rights Commission, Attorney-General's Department, Department of Industry, Innovation, Science, Research and Tertiary Education and Australian Building Codes Board

    The Disability Access provisions introduced in May 2010 are discouraging new class 1b rooming houses being established and also discouraging unregistered rooming house operators from seeking registration.

    RAAV believes that rooming houses have been unintentionally caught up in the desire to provide disability access facilities at short-term accommodation in public buildings such as bed and breakfast establishments.

    However, rooming houses provide private long-term residential accommodation usually greater than three months and cannot be classified as public buildings. RAAV's submission is focusing on the differences between public buildings and private rooming houses and RAAV's objective is to reverse the Disability Access Provisions required for Class 1b rooming houses.

    RAAV is continuing its consultation program with the Government, the Building Commission of Victoria, local Councils and rooming house owners and operators to acquaint them with RAAV's concerns. RAAV will also be holding workshops and meetings with interested parties to outline the adverse effects that the new Disability Access provisions are having on creating new stock of Class 1b rooming houses.

    The ultimate losers from this new legislation with are the disadvantaged community as sources of affordable accommodation dry up.

    Click here to read more
  • Model Rooming House Residency Agreement

    CAV has produced a model rooming house residency agreement which may be used as an alternative to agreements currently used by rooming house operators.

    Click here to read more

  • Rooming House Register and Privacy Implications

    Click here to read more

  • New Consumer Affairs Victoria Publication

    CAV has released an updated "Rooming houses: A guide for residents and operators". Operators must give this "Guide" to every new resident.

    Copies are available from your nearest CAV office or by downloading the "Guide" from the following link. To order more than five copies, fax a request to CAV on (03) 8684 6333 or write to Consumer Affairs Victoria, GPO Box 123, Melbourne, Victoria 3001.

    Click here for the publication "Rooming houses: a guide for residents and operators"

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